7 Secret Customer Service Techniques Every Expert Knows!

A FREE eBook For You

If you’re reading this page, then we know you are a step ahead of your competition already.

Obviously, you believe in outstanding customer service, in providing a customer experience so rich and amazing that it creates incredible customer loyalty. Otherwise, you wouldn’t be here.

Maybe you’re tired of the same old platitudes. Maybe you’ve worked in the real world long enough to know that sound-byte solutions don’t cut it in the trenches. And maybe you know that…

Real customer service challenges require real customer service solutions.

If that is the case, then this is the eBook for you.

Welcome to 7 Secret Customer Service Techniques Every Expert Knows!

Free - Burst Badge OrangeDo you want to know the biggest challenge in improving your organization’s customer service? Deciding where to start.

Let’s face it: there is no shortage of good advice out there. I read over 20 blogs a week just on customer service, and you know what: they are all good!

But sometimes, you can have too much of a good thing. Information, even quality information, can be found in such abundance nowadays that simply filtering through the information and deciding what to focus on is a Herculean task.

The 7 Secret Customer Service Techniques helps you break free from the flood of customer service advice.

7 Secret Customer Service Techniques | Free eBook CoverOne of the best features of the 7 Secrets is that it does not attempt to provide a grand treatise on customer service. The book is crafted especially for busy people who want results.

The 7 Secret Techniques is focused on maximizing effectiveness by giving you practical techniques to improve your organization’s customer service, quickly and efficiently.

If you are looking for the shortest distance between information and results, the 7 Secret Customer Service Techniques Every Expert Knows is it!

The 7 Secret Techniques gives you the following:

  • 7 Killer Techniques that Can Shift Your Organization into Customer Service Overdrive
  • Clear Steps for Putting the Techniques into Action
  • A Decision Matrix for Deciding Where to Start

And just a reminder, all of this is FREE!

Read this book twice and thank you for sharing such excellent content!  Our goal now is to review the strengths and weaknesses of our current customer service experience offerings and to come up with creative ways of ensuring WOW moments.
We will of course be looking out for more info on customer service.  Thanks again!

Gale W.

To get your copy immediately, just fill in the form below, and make sure to confirm your subscription when you receive our confirmation email.

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Want More? Here’s What ELSE You Get When You Download the 7 Secrets…

When you download the 7 Secret Customer Service Techniques Every Expert Knows, you will automatically be included in our eNewsletter The Customer Conversation.

You will join almost 1,000 subscribers who are receiving exclusive content on customer service and customer experience optimization. The Customer Conversation contains exclusive content that we do not provide anywhere else.

I love the useful hints and tips for changing behaviors, would love to see more of these.

Sarah B.

Get Motivated!

One of the most popular parts of The Customer Conversation is our Monday Motivation series, which is a brief inspirational email, delivered every Monday morning to help you start your week off right. Here’s what one of our community members had to say about our Monday Motivation series:

First and foremost, I really appreciate that you tend to get a lot of information in your emails and still make it brief as possible… I really enjoy the positive, motivational quotes. Whenever there is a great one that applies to our customer service I always forward it on to our group.”

Halle H.

As They Say, Membership Has Its Privileges

I want to briefly tell you a few other benefits of joining our community. And community is at the heart of why we are giving over 50 pages of customer service advice away for free, we want you to join our community because we know that is the way we can provide you the most value.

Besides exclusive customer service content, we occasionally extend special offers just to our community. For instance, back in August 2013, we created a special FREE consulting day where we set aside an entire day to provide FREE one-hour phone consultations to members of our community!

Also, we will be adding lots more exclusive content as we move into 2014, including community-only videos and webinars!

I have only been subscribed for a short time and enjoy reading these… I enjoy how it gets me jump started every Monday!

Eileen C.

What’s next?

Enter your email address below to sign up for The Customer Conversation and to receive your FREE customer service eBook! However, I want to assure you of two important things before you join:

  • I am never going to rent, sell, or otherwise share the information I’m collecting here. I hate spam as much as you do. And if you decide the content isn’t for you, there’s an instant “unsubscribe” link at the bottom of every single message.
  • I will not overwhelm you with emails! We are all on too many mailing lists and have too many companies overwhelming our inboxes with a flood of low quality content. Our typical email pattern is a brief Monday Motivation every Monday morning and then possibly 2-4 other emails  spread throughout the month. In the entire history of The Customer Conversation, we have never sent more than two emails in a week! We make each email count.

This is as low-risk as an offer can get, so just enter your email to get started!

It’s very important to me that everyone receiving The Customer Conversation truly wants the material. So please confirm that you want to receive our newsletter by clicking a link in the email you’ll receive after signing up. So check your inbox (and put us on your “white list” of safe senders), click the link you’ll find there, and you’re on your way.

Thank you so much for joining The Customer Conversation! Once you’ve had a chance to read 7 Secret Customer Service Techniques Every Expert Knows, I would love to get your feedback on the book.

Yours in service,
Adam Toporek