A Look at Our Customer Retention Infographic: The Video Trailer


We have a new YouTube trailer for our infographic When Customers Stick: Customer Retention by the Numbers.

Let us know what you think!



By Adam Toporek. Adam Toporek is a Customer Experience Strategist, franchise developer, and small business owner who runs the popular blog Customers That Stick. He is a customer experience speaker and the author of a forthcoming book on frontline customer service (AMACOM, Spring 2015). Adam’s ebook 7 Secret Customer Service Techniques Every Expert Knows has been downloaded in over 100 countries.

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  1. Wow! Those are some impressive numbers! It really gives you some insight as to why it should be a top priority to retain your customers!
    Angie M Jordan recently posted..Get Desperate. Your Business Will Thank You For It.My Profile

  2. Jayme Soulati

    You are absolutely kidding me!!! I’m so impressed, Adam?! Did you do that yourself; will you do some for me? OMG. You just rocked the crap out of that!
    Jayme Soulati recently posted..Hoop.la: An Online Community Platform For Your Social HubMy Profile

  3. I need those tricks too! Wow…you did an amazing job on that video and those infographics…and this from someone who’s not a fan of infographics – or should I say, not a fan of bad infographics. These are awesome, as is the video. Kudos to you! Cheers! Kaarina
    Kaarina Dillabough recently posted..Q & A with “Creative You” Author, David GoldsteinMy Profile

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