A Look at Our Customer Retention Infographic: The Video Trailer

We have a new YouTube trailer for our infographic When Customers Stick: Customer Retention by the Numbers.

Let us know what you think!



By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.

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8 replies
  1. Kaarina Dillabough
    Kaarina Dillabough says:

    I need those tricks too! Wow…you did an amazing job on that video and those infographics…and this from someone who’s not a fan of infographics – or should I say, not a fan of bad infographics. These are awesome, as is the video. Kudos to you! Cheers! Kaarina


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