A Look at Our Customer Retention Infographic: The Video Trailer

We have a new YouTube trailer for our infographic When Customers Stick: Customer Retention by the Numbers.

Let us know what you think!



By Adam Toporek. Adam Toporek is the author of Be Your Customer’s Hero: Real-World Tips & Techniques for the Service Front Lines, as well as the founder of the popular Customers That Stick(TM) blog and co-host of the Crack the Customer Code podcast. Adam is the founder of CTS Service Solutions, a consultancy specializing in high-energy customer service workshops that teach organizations and frontline teams how to deliver Hero-Class(TM) customer service.

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