We are pleased to present our next installment in the Inside Customer Service video series: Kate Nasser, The People Skills Coach™.

Kate is a professional speaker, consultant, coach and trainer. Her workshops inspire improvements in communication, customer service, teamwork, and growth in professional people-skills. Kate focuses on creating solutions for her clients’ problems with incomparable enthusiasm and energy.

Kate blogs about customer service, leadership and people skills, and she also conducts a #peopleSkills Twitter chat on Sunday mornings at 10am.

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