A friend sent me this checklist she found while cleaning her mother’s room. We could not find the company that produced it, but it appears to have been created in 1969.
The list includes 10 timeless customer service tips on how to treat people. The list is elegantly simple and is as true today as it was 45 years ago. It is a great reminder that no matter what technology we have at our fingertips, the basics of customer service will always remain.
Enjoy our version of Throwback Thursday. We’ll let these tips from the past speak for themselves.