Customer Service Throwback Thursday

July 24, 2014

A friend sent me this checklist she found while cleaning her mother’s room. We could not find the company that produced it, but it appears to have been created in 1969.

The list includes 10 timeless customer service tips on how to treat people. The list is elegantly simple and is as true today as it was 45 years ago. It is a great reminder that no matter what technology we have at our fingertips, the basics of customer service will always remain.

Enjoy our version of Throwback Thursday. We’ll let these tips from the past speak for themselves.

2 thoughts on “Customer Service Throwback Thursday”

Roy Atkinson
July 25, 2014 at 6:55 pm

As a writer, customer service means doing the work so the reader doesn’t have to. I knew I had seen these before. A couple of quick Google searches took me to the source. The author of these commandments was Robert G. Lee, a minister.
http://verticallivingministries.com/2012/04/24/the-10-commandments-of-human-relations-by-robert-g-lee/
1. Adam Toporek
  July 27, 2014 at 6:05 pm
  
  Roy, We checked with the person who sent us the picture and searched Google. Our search, however, did not produce anything as authoritative as what you found.
  
  I apologize that your reader experience did not live up to your expectations and thank you for sharing the source. As always, I appreciate you being a reader in the first place.