Be Your Customer's Hero Cover | Customer Service Book

The Official Book Launch and 72 Hours to Claim Gifts


THIS PROMOTION IS NOW CLOSED. THANK YOU FOR PARTICIPATING!


 

The big day is finally here! Today is the official launch of Be Your Customer’s Hero.

Be Your Customer's Hero Cover | Customer Service BookTo celebrate the launch and to try to work our way onto Amazon’s bestseller lists, we are offering incentives if you purchase multiple copies of Be Your Customer’s Hero in the next three days. The breakdown below shows you the levels and the gifts! Spaces between bullets show anything that’s different from the level above it.

This offer is only good for the next three days and ends at 9:00AM EST on Friday, May 1.

Ready to help take your team’s service to the next level? Let’s go!


2-10 Books

  • 15 Ideas for Managing Frontline Employees (PDF): This is a collection of previous blog posts on managing frontline employees that can help you get better performance from your frontline team.
  • The Lost Chapter: Reading People (PDF): This chapter was cut from the final printed version of HERO due to space limitations.
  • Be Your Customer’s Hero Workbook (PDF): This is the workbook available to anyone who buys HERO, but we will send it to you with your other materials so you don’t have to download it.
  • Be Your Customer’s Hero Pocket Guide (10): This pocket guide is the perfect companion to keep at your desk and reinforce some of the key principles of HERO.
  • Be Your Customer’s Hero Bookmark (3): A nice large bookmark to help you keep your place.

Be Your Customer's Hero Launch Prizes

The Pocket Guide, Bookmark, and HERO tee shirt. (wrinkles added at no extra charge!)

11-20 Books

  • 15 Ideas for Managing Frontline Employees (PDF)
  • The Lost Chapter: Reading People (PDF)
  • Be Your Customer’s Hero Workbook (PDF)
  • HERO Pocket Guide (20)
  • HERO Bookmark (10)
  • HERO Tee Shirt (1): This comfy tee shirt let’s everyone know that you’re a customer hero!

21 or More Books

  • 15 Ideas for Managing Frontline Employees (PDF)
  • The Lost Chapter: Reading People (PDF)
  • Be Your Customer’s Hero Workbook (PDF)
  • HERO Pocket Guide (2 for every book ordered)
  • HERO Bookmark (20)
  • HERO Tee Shirt (1)
  • 1-Hour Phone Consultation with Adam: You get an hour of my time to help you work through whatever customer service challenges you might be experiencing. I will send you an email ahead of time to get a sense of what you are hoping to discuss, and we’ll hop on the phone or Skype and I’ll help you hone in on some successful strategies to take your service delivery to the next level.

To get your gifts, simply purchase as many copies of Be Your Customer’s Hero as you and your team can use, and then fill in THIS FORM and upload your receipt. We will be in touch asap to confirm your submission and to get your gifts on the way!

To learn more about Be Your Customer’s Hero, go to beyourcustomershero.com.

EXTRA DETAILS

  • If you purchased multiple copies of Be Your Customer’s Hero prior to the giveaway period, we will honor the offer above.
  • It does not matter if you buy the paperback or kindle versions, though you are unlikely to buy more than one digital version.

About 

By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.

    Find more about me on:
  • googleplus
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  • twitter
  • youtube

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