Want to Be a Good Customer? Look in the Mirror

On June 7, 2012 we discussed the ways we can all be better customers and increase our chances of getting great service. The original post was titled How to Be a Good Customer: 16 Ways to Not Be a Jerk and is one of our most popular posts to date.

We thought the post was perfect for a SlideShare presentation, so we decided to revisit the topic. After all, we can all use a reminder once in awhile to be better customers.

Enjoy the SlideShare below, and let us know — how else can customers not be jerks!




By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.

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