Employee empowerment can take many forms; however, at it’s most fundamental, it can be broken down into two types: actual and psychological.
By its nature, empowerment starts at the top. Empowerment must first be given by those who have the power to do so. This is actual empowerment, the granting of increased roles, responsibilities, and authority.
Then it must be embraced by those who have been given greater authority. This is psychological empowerment, how employees feel about using the powers they’ve been granted. Read more