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Site Changes to Create a Great Customer Experience

4 Easy Site Changes to Create a Great Customer Experience

Guest Poster: Matt Powers Matt Powers is an Internet Marketer with Blue Soda Promo. He also does graphic design so he’s a pretty busy guy at work. Off the clock, he blogs here and most nights are spent

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Customer Experience Design: The Zappos Experience

In a few short years, Zappos has become known as one of the bellwether brands of customer service. I could write a whole book on how Zappos has risen to such great customer service heights (and others

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