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What Is Customer Service?

What is Customer Service? A Look Back via SlideShare

On March 7, 2012, we asked 19 business, marketing and customer service experts the fundamental question: What is Customer Service? We received some truly insightful answers and thought we would revisit

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What Is Customer Service?

What Is Customer Service?

It is the most fundamental of questions. Like many concepts, customer service seems to be in the eye of the beholder, a Rorschach test for how one views business and, to some degree, life. Is customer

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