Hello Friends!

Thank you for listening to my interview with Dennis Washington on the Youversation podcast. I had a great time during the interview, and I hope you found value in the discussion.

This page contains the free gift we are offering to Dennis’ listeners: 10 Power Words You Absolutely Must Use. This print-ready reference is a handy tool to have at your desk or on your desktop when working with customers. It can help remind you of powerful words that can make you more effective in creating great experiences and resolving difficult issues.

To download your free gift, simply click the button to the right.

Free Gift!

10 Power Words You Absolutely Must Use

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The 10 Power Words are covered in more detail in Adam’s book Be Your Customer’s Hero: Real-World Tips & Techniques for the Service Front Lines.

You can get three free chapters from Be Your Customer’s Hero and FREE customer service and customer experience content in your inbox every Monday by joining our email newsletter The Customer Conversation.


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