2013 was a great year for video! We were able to interview some insightful customer service professionals, marketing experts, and small business owners and received a wide variety of perspectives on customer experience and customer service.
We wanted to highlight the people who contributed their great insights to CTS this past year. Please take a moment to enjoy Customer That Stick’s 2013 video collection.
EDITORIAL NOTE: We will be taking off for the holidays and will not be posting any new content until after the New Year.
Happy Holidays from CTS to you and your loved ones! We’ll see you in 2014.
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.