12 Customer Experience Videos from 2013
2013 was a great year for video! We were able to interview some insightful customer service professionals, marketing experts, and small business owners and received a wide variety of perspectives on customer experience and customer service.
We wanted to highlight the people who contributed their great insights to CTS this past year. Please take a moment to enjoy Customer That Stick’s 2013 video collection.
Laura Click – Inside Customer Service
April 17, 2013
Sean McGinnis – Inside Customer Service
April 17, 2013
Jayme Soulati – Inside Customer Service
May 12, 2013
Richard Shapiro – Inside Customer Service
June 5, 2013
Ken Mueller – Inside Customer Service
June 18, 2013
Kate Nasser – Inside Customer Service
June 25, 2013
Jon F. Moss – Inside Customer Service
July 9, 2013
Rob LaGesse – Inside Customer Service
July 17, 2013
Jeannie Walters – Inside Customer Service
October 16, 2013
Matthew Dixon – The Effortless Experience Interviews
November 13, 2013
EDITORIAL NOTE: We will be taking off for the holidays and will not be posting any new content until after the New Year.
Happy Holidays from CTS to you and your loved ones! We’ll see you in 2014.
About the Author Adam Toporek
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.
