It’s official! We’re celebrating the 1 year anniversary of Be Your Customer’s Hero!
By focusing on the skills frontline teams need to successfully navigate relationships and interactions with customers, Be Your Customer’s Hero has directly impacted customer-facing teams and businesses teams all over the country and the world.
To commemorate the one year anniversary of HERO, we thought it would be fun to put together an infographic on customer service techniques and tips from Be Your Customer’s Hero.
Interested in upping your team’s service game? Dig deeper into Be Your Customer’s Hero using the links below.
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.