Are you familiar with CX Day?
CX Day is dedicated to celebrating customer experience and professionals who work in the customer experience field. CX Day is held on the first Tuesday of October, so this year it is being celebrated tomorrow, October 7, 2014.
CX Day is created by the Customer Experience Professional’s Association (CXPA), to which I belong. In this second year of the event, the CXPA has taken it to a new level with a variety of activities that provide ways for almost anyone to participate. Some of the highlights are as follows:
The online events, in particular, are accessible from anywhere and promise to contain some great information. In fact, my buddies Jeannie Walters and Annette Franz Gleneicki are leading and moderating a number of the events. Here is a sample of the topics being covered:
Make sure to check out some of these great events tomorrow and, if possible, to bring CX Day to your organization.
To learn more about CX Day, go here.
To register for the online events, go here. Note, some events are being held today in the United States, so they fall on CX Day overseas.
And to share the CX Day love tomorrow, make sure to use hashtags #cxday and #ilovecustomers.
Happy CX Day!
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.