Category Archives for Featured
7 Secret Customer Service Techniques Every Expert Knows: Our eBook is Here!
As of April 2015, this eBook has been retired. You now receive 3 FREE sample chapters from Be You Customer’s Hero when you join The Customer Conversation. It’s done! … Mission accomplished!
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Is Great Customer Service Enough?
Obviously, we focus almost exclusively on the topics of customer service and the customer experience here at Customers That Stick. We believe that a great customer experience and superior follow up are
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7 Customer Service Qualifications Everyone Must Have
Who is the ideal candidate for a customer service position? What qualifications should that person have to succeed? Since customer service in inherently broad in scope, stretching across industries, sectors,
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