ON DEADLINE?To speak with Adam directly, call 844.287.7378 x1 or email firstname.lastname@example.org.
AVAILABILITYOrlando, nationwide by arrangement, via telephone and video call.
TOPICSAdam can add a unique perspective to the following topics:
- Customer service
- Customer experience
- Employee empowerment & engagement
- Customer communication & psychology
- A wide range of business topics
CUSTOMER SERVICE EXPERT, CUSTOMER EXPERIENCE EXPERT
Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer’s Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.
Adam has appeared in over 100 different media, including local, regional, and national outlets. He is experienced and comfortable in all formats.
To learn more about Adam, download his bio or check out his About page.
QUOTES ON CUSTOMER EXPERIENCE
Adam is regularly sought for comments and quotes on customer experience and customer service.
Below is just a small sampling of the outlets Adam has provided commentary for.
Fortune, Entrepreneur, Orlando Magazine, Poughkeepsie Journal, Social Media Today, Call Center Week, MarTech Exec, LiveChat, NG Data, Beyond E-Myth, Gladly, Customer Gauge, OneReach, Vision Critical, Clutch and many more…
FREQUENT PODCAST GUEST
Adam is a frequent podcast guest. He is invited to share his thoughts on customer service, customer experience, and small business/entrepreneurship.
As a co-host of the Crack the Customer Code podcast with over 300 episodes under his belt, Adam is at home in the podcast format. See what hosts have to say about him as a guest:
- A First-Ever Guide to Customer Service Certificate and Degree Programs
- 5 Big Holiday Shopping Complaints
- A New Customer Experience Podcast: Crack the Customer Code