agency problem | Adam Toporek Keynote Speaker of Customers That Stick®
Adam Toporek Keynote Speaker of Customers That Stick®
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How to Keep Employees from Becomeing Double Agents | Man with Mask

How to Keep Employees from Becoming Double Agents

Guest Poster: Jeff Toister Jeff Toister is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It. His company, Toister Performance Solutions,

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