Tag Archives for " amazon customer service "
Customer Service Doesn’t Have to Be Stuffy
My name is Thor. That is how one customer service rep for Amazon opened his exchange with his customer in an online support chat. In the chat transcript that went viral recently, an Amazon customer service
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How Amazon Can Improve Its Rating System
You cannot discuss online rating systems without mentioning Amazon.com. As the largest online retailer, Amazon has always been at the forefront of online shopping and it’s comment system is one of the
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