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Customer Service Video | Laura Click Screenshot

Inside Customer Service: The New Video Series

We are pleased to announce our new video series, Inside Customer Service! The purpose of Inside Customer Service is to create short, easily digestible interviews with business professionals that get to

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Angry Customer Snow Monkey

Six Easy Ways to Make Sure Your Customers Hate You

Guest Poster: Laura Click It is my pleasure to introduce Laura Click, who has been kind enough to babysit this blog while I am away at a conference. Laura is founder and chief innovator at Blue Kite Marketing,

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