customer service interview | Adam Toporek Keynote Speaker of Customers That Stick®
Adam Toporek Keynote Speaker of Customers That Stick®
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Sean Hawkins

Faces of Customer Experience: Sean Hawkins

Meet Sean Hawkins! I am a Customer Experience and Contact Center Manager with over 15 years of contact center experience. My years in contact center leadership have provided me a solid understanding of

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Kate Nasser

An Interview with Kate Nasser: Better #PeopleSkills

Kate Nasser, The People Skills Coach™, is a smart, energizing, experienced speaker, coach, and workshop leader. Her work in customer experience, employee engagement, leadership, teamwork, transforms

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Faces of Customer Experience: Ali Banks

Meet Ali Banks! Ali Banks’ began her career in architecture but left her real estate development job to pursue her love of food at Le Cordon Bleu, Paris. Her food adventure brought her back home

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Faces of Customer Experience: Richard Shapiro

Meet Richard Shapiro! Richard loves being involved in an industry that has a direct impact on improving customer service for us all. As President of The Center For Client Retention, he has a clientele

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Faces of Customer Experience: Joey Decaminada

Meet Joey Decaminada! Joey Decaminada is the owner of Leading Edge Athletic Performance where he trains everyone from kids to housewives to professional athletes. Along with running the gym, he is a

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Inside Customer Service

Inside Customer Service: Kate Nasser

We are pleased to present our next installment in the Inside Customer Service video series: Kate Nasser, The People Skills Coach™. Kate is a professional speaker, consultant, coach and trainer. Her workshops

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Jayme Soulati

Inside Customer Service: Jayme Soulati Live!

We are pleased to present our next installment in the Inside Customer Service video series: Jayme Soulati of Soulati Media. I was able to catch up with Jayme back in April at Social Slam, and she was kind

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Customer Service Video | Laura Click Screenshot

Inside Customer Service: The New Video Series

We are pleased to announce our new video series, Inside Customer Service! The purpose of Inside Customer Service is to create short, easily digestible interviews with business professionals that get to

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