customer service reps | Adam Toporek Keynote Speaker of Customers That Stick®
Adam Toporek Keynote Speaker of Customers That Stick®
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Pavlov's Customer Service Reps

Pavlov’s Customer Service Reps

We are human beings first and customer facing professionals second. We are subject to the same psychological processes on the job as we are off. We carry with us the same baggage and perceptions —

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