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Social Contract Guest Post

Customers and Support: A Social Contract

Guest Poster: Miguel Perez It is my pleasure to introduce Miguel Perez, (mt) Media Temple Engagement Supervisor. Miguel has spent 15 years in customer service. Since coming to (mt) Media Temple in 2008

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Customer Support with Small Teams : Fast Train Track

Customer Support: How a Small Team Can Produce Results

Guest Poster: Chase Clemons It is my pleasure to introduce Chase Clemons. Chase is part of the support team at 37signals and the founder of a customer support community at Support Ops. You can connect

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