gregory ciotti | Adam Toporek Keynote Speaker of Customers That Stick®
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5 Customer Support Emails You Must Get Right | Saying Thanks Email

5 Customer Support Emails that You Must Get Right

Guest Poster: Gregory Ciotti Gregory Ciotti is the marketing strategist at Help Scout, the invisible email management software for small-businesses and startups. Get more customer service content from

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10 Things Your Customers Wish You Knew About Them

Infographic: What Your Customers Wish You Knew About Them

The following infographic — 10 Things Your Customers Wish You Knew About Them — comes from Gregory Ciotti at the Help Scout blog. What I love about this graphic is the crossover between psychological

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