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I enjoyed this excellent infographic from the folks over at Help Scout. The infographic, originally posted by Gregory Ciotti on the Help Scout blog, curates a number of well-known statistics with some lesser-known data to synthesize a graphic that shows how costly customer service can be. A few standout takeaways serve as great reminders: Customers …
Guest Poster: Gregory Ciotti Gregory Ciotti is the marketing strategist at Help Scout, the invisible email management software for small-businesses and startups. Get more customer service content from Greg on the Help Scout blog or stop by and download one of our Customer Loyalty Resources (no charge). _____________________________________________________________________ By now you know that the customer experience …
5 Customer Support Emails that You Must Get Right Read More »
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