Nordstrom return policy | Adam Toporek Keynote Speaker of Customers That Stick®
Adam Toporek Keynote Speaker of Customers That Stick®
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Accepting Returns Does Not Mean Accepting Abuse

Accepting Returns Should Not Mean Accepting Abuse

We recently presented a look at two different retail return policies in A Tale of Two Returns. The post looked at a very liberal return policy, Macy’s, and a very customer-unfriendly policy at a mall-based

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