Tag Archives for " Secret Service "
Must-See Video Interviews with Customer Service Authority John DiJulius: Parts 1 & 2
I had the incredible pleasure of interviewing customer service speaker, author and consultant, John DiJulius. John is truly The Authority on World Class Customer Service and his Secret Service systems
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Customer Service Training Video: Every Customer Has a Story
In April, I had the distinct pleasure of seeing John DiJulius, one of my favorite customer experience thought leaders, speak at the Multi-Unit Franchise conference. To begin, if you ever have the opportunity
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