wopr | Adam Toporek Keynote Speaker of Customers That Stick®
Adam Toporek Keynote Speaker of Customers That Stick®
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How a Prisoner's Dilemma Explains the Power of Customer Service | Dog Behind Bars

How a Prisoner’s Dilemma Explains the Power of Customer Service

For the launch of the Customers That Stick blog, we published a roundup post entitled What Is Customer Service? At the beginning of that post, I posited a question: “Is customer service a mere business

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