Guest Poster: Daniel Tay Daniel Tay is a Content Strategist at Zopim, Editor-in-Chief of We Are Spaces, and sometimes freelance writer / editor. His byline can be found all over the web, but his home
More...The folks at Zopim sent us this helpful SlideShare presentation on mastering the art of live chat. As more and more transactions are performed online, live chat is becoming an increasingly important part
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