About Adam Toporek

They keep giving Adam Toporek new titles: “Thought leader.” “Customer service expert.” “Customer experience influencer.”

But he is really just a guy who loves customer service and who spreads his message of Hero-Class® service through engaging keynote speeches, high-energy training workshops, and informative writing.

Adam’s business inclinations were demonstrated early on when, as a small child, he disappeared in a department store and was eventually found in the manager’s office playing with an adding machine.

While he has since learned to do what he’s told when shopping with his mother (and his wife), he’s never lost his passion for making sure the numbers add up.