Adam was a speaker in our customer event. His session was AMAZING. Adam was engaging, funny, the audience LOVED him and the feedback was great!FRAT KANNER-NISSIMOVMarketing Director, NICE
In this dynamic keynote, Adam provides unique insights into the leader's role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.
Customer emotion has an outsized impact on customer experience, and hassle a can be a significant source of negative emotion.
How much more successful could your team be if they could structure communication for maximum impact?
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