Adam delivered a home run for the CPA. He kept everyone entertained, engaged and most importantly motivated to be better going forward... Adam's message was positive, engaging and on point! We could not be happier with the feedback we've received since the presentation.VICKY SMITELYPast President, Contract Packaging Association
It seems like every speaker is talking about customer experience these days, but for Adam, it is his primary focus. Adam is recognized as one of the foremost customer experience and customer service experts in the world.
Adam understands that to create change from the stage you must make a connection. Using stories, humor, research, and customization, Adam delivers actionable ideas that participants can both relate to and put into practice in their roles.
Adam and his team use the very principles he teaches as a customer experience expert to create a Hero-Class® experience for the meeting professionals they work with. Check out our Meeting Professionals page for more details.
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