About Customers That Stick

Customers That Stick is designed to provide an in-depth resource for those interested in customer service and the customer experience. We will look at customer service from many viewpoints, all with an eye towards making sure our customers stick with us.

The CTS ManCustomer service is everywhere on the web — from software, to brands, to blogs — this blog strives to create a unique resource that is accessible to those trying to learn more about customer service as well as professionals — employees, managers, and owners — striving to improve their customer service.

As a blog, this site is also a forum for discussion. Sometimes there is great wisdom in crowds, and we have numerous people across many disciplines bringing their customer service acumen to our comment section.

If you have ideas or different things, you would like to see covered on the site. Please contact us; we would love to hear from you!