Hugh Laurie of House M.D. Does Customer Service | Video Screenshot

Hugh Laurie from House M.D. Does Customer Service Wrong

We had originally intended to run a follow up today to last Monday’s piece Why Do People Take Pleasure in Customer Service Horror Stories? But a member of the CTS team discovered this video  over the weekend, and we decided it was too fun not to share.

It is a promotional video for a customer service training program out of the UK. It stars Hugh Laurie of House M.D. fame — presumably much earlier in his career — as Charlie, the customer service rep who has “lost his company 214 customers in perpetuity.”

Enjoy the video, and have a great Labor Day holiday next Monday! We will return with our regular Monday content on September 8.
___

About 

By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.

    Find more about me on:
  • googleplus
  • facebook
  • linkedin
  • twitter
  • youtube

There are no comments

Join the conversation

Your email address will not be published. Required fields are marked *