adam toporek

customer experience keynote speaker


adam toporek

customer experience keynote speaker

profile-pic

The feedback was overwhelmingly positive

Adam delivered. He did his homework on our industry and delivered an exceptional presentation. The feedback was overwhelmingly positive. In fact, several attendees looked to engage Adam for projects at their companies.

I would highly recommend Adam to anyone that wants a positive and engaging message to “kick off” a conference.

Tim Bauer , First Party Summit

BOOK ADAM


NEUROWORDSTM: USE THE PSYCHOLOGY OF COMMUNICATION TO REVOLUTIONIZE YOUR CUSTOMER EXPERIENCE

Adam Toporek's Customer Communication Keynote NeuroWordsTM

How much more effective would your team be if they could choose the right words at the right time?

How much more successful could your team be if they could structure communication for maximum impact? 

In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.

Learn more...


Be Your Team’s Hero: How to Lead A World- Class Customer Experience Team

With his book Be Your Customer’s Hero, Adam Toporek created an essential tool for frontline customer service teams.

But for leaders, the challenge is different: how do they inspire, educate, and empower these team members to succeed?

In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework.

Learn more...

Adam Toporek's Customer Experience Leadership Keynote Be Your Team's Hero

profile-pic

Adam Toporek nailed it!

Adam Toporek nailed it!

He is a truly engaging, entertaining and energetic evangelist for helping companies and people to become better internal and external customer service providers.

Cyndy Trivella , Events Manager

ABOUT ADAM

Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and workshop leader who helps organizations transform their customer experiences through effective training and insights. A third generation entrepreneur with extensive experience in retail, wholesale, small business and franchising, Adam understands the impact that customer experience can have on the bottom line.

As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and co-host of the Crack the Customer code podcast, Adam regularly shares his customer experience and customer service insights with a global audience.