Confident. In Control. Successful.
Is this how you feel when you work with customers?
If you answered “no,” you’re not alone. Customer service can be incredibly difficult.
However, with the right mindset and skills, it can be easier. In Be Your Customer’s Hero, Adam Toporek gives you a playbook to succeed in any customer-facing role.
Author of The Success Principles and co-creator of the best-selling Chicken Soup for the Soul series
Be Your Customer’s Hero will inspire you to create effective and rewarding customer experiences. This book does more than just teach customer service skills; it also presents a powerful worldview of how we should view and treat our customers. Be Your Customer’s Hero is a must-read for every person in a customer-facing role.
You will learn over 80 concepts and techniques, including how to…
You’ll also learn these powerful tips:
Be Your Customer’s Hero is the single resource that can help you gain confidence, be in control, and become successful in any customer-facing role.
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