We are pleased to present our next installment in the Inside Customer Service video series: Kate Nasser, The People Skills Coach™.
Kate is a professional speaker, consultant, coach and trainer. Her workshops inspire improvements in communication, customer service, teamwork, and growth in professional people-skills. Kate focuses on creating solutions for her clients’ problems with incomparable enthusiasm and energy.
Kate blogs about customer service, leadership and people skills, and she also conducts a #peopleSkills Twitter chat on Sunday mornings at 10am.
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.