The holiday season is upon us, and we’d like to express our appreciation and gratitude for your engagement with CTS this past year! We thank you for being a part of the CTS community and for sharing your customer service experiences with us here on the blog, on social media, and through email.

In the spirit of the holidays, the CTS blog will be taking a break until the new year. We will be returning on January 5, 2015 with new and exciting content on customer service and customer experience.

Best wishes to you, your organizations, and your loved ones from the CTS Team; we wish you a happy holiday season and a prosperous new year!

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