Welcome to our second one-minute series: Answering Your Customer Service Job Questions. 

If you’re working in customer service or are interested in customer service as a career, this series is for you. As a customer service expert, I wanted to try to answer some the questions that people ask about what working in customer service is like.

Should I go into customer service at all? How can I advance my career? Are customer service jobs hard? 

So in this series, I’m going to attempt to answer some of these questions for you.

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