On Monday, we posted What President Clinton Can Teach Us About Customer Service and now we’re writing about The West Wing. So, I guess it’s politics week here at CTS, and I have to say, it was totally unplanned. Thank heavens for Sean McGinnis’ excellent customer service story yesterday; at least someone’s keeping the wheels …

What Are the Next 10 Words? A #CustServ Lesson from The West Wing Read More »