As of April 2015, this eBook has been retired. You now receive 3 FREE sample chapters from Be You Customer’s Hero when you join The Customer Conversation. It’s done!  …  Mission accomplished!  …  C’est fini! I am extremely excited to announce that our new eBook 7 Secret Customer Service Techniques Every Expert Knows is being …

7 Secret Customer Service Techniques Every Expert Knows: Our eBook is Here! Read More »