The holiday season is a special time of year that helps us recognize all the things we are thankful for in our lives. This Thanksgiving, we want to thank our community and express our gratitude to you for your support. We truly appreciate your readership, your comments and your engagement with us.
Although the holidays bring happiness and joy, they also bring their share of challenges. Let us all remember that retail employees are stressed and stretched thin this time of year — and that a simple thank you can go a long way.
Best wishes to you and your loved ones from the CTS Team; we wish you a Happy Thanksgiving!
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.