In this One Win Book Review, we take a look at Younger Next Year by Chris Crowley and Henry S. Lodge, M.D.
We are starting off the year with a bit of a departure from our normal business books. But since this is the start of a new year, we found inspiration from being healthier (both physically and in business).
Check out the video below to hear Adam’s one win that you can take away from Younger Next Year to improve your organization’s customer experience and customer service.
FROM THE PUBLISHER:
Turn back your biological clock. A breakthrough book for men–as much fun to read as it is persuasive–Younger Next Year draws on the very latest science of aging to show how men 50 or older can become functionally younger every year for the next five to ten years, and continue to live like fifty-year-olds until well into their eighties.
The key to the program is found in Harry’s Rules: Exercise six days a week. Don’t eat crap. Connect and commit to others. There are seven rules all together, based on the latest findings in cell physiology, evolutionary biology, anthropology, and experimental psychology.
Both men and women can become functionally younger every year for the next five to ten years, then continue to live with newfound vitality and pleasure deep into our 80s and beyond.
For more info, go to https://www.youngernextyear.com/books/.
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By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.