I was able to catch up with Jayme back in April at Social Slam, and she was kind enough to give us our first “live” interview. Jayme has been interviewed here before (see How Great Marketing Can Create Bad Customer Service), and she delivered once again.
We might not do a blog post for each installment in the Inside Customer Service series, but Jayme’s video is special because she just released her first book Writing with Verve on the Blogging Journey.
Here’s a little bit about Writing with Verve:
“In this casual, yet informative business book on blogging, Jayme Soulati features three years of blog posts she’s written on her journey from newbie to professional blogger. The topic of blogging is this author’s favorite, and it shows in her friendly and personable writing style. The book is a quick read and chock full of tips and takeaways on a variety of blogging topics.
What’s more, Jayme’s authentic blog posts show key learnings from direct experience on the blogging path writing for Soulati-‘TUDE! at http://soulati.com. She showcases stories about what she learned since the start in March 2010 and how she’s grown into an award-winning professional blogger with nearly 500 blog posts to her credit.”
I am getting ready to order my copy. Click here to get yours.
Now, please check out Jayme in Inside Customer Service!
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.