Anatomy of a Customer Service Professional (Infographic)

January 20, 2014

A lot goes into being a customer service professional (CSP) — forethought and intuition, planning and adaptability — and effective CSPs make sure that they are using their abilities completely in the service of customers.

We thought it would be fun to take a look at the anatomy of a customer service professional. The infographic below shows how head, heart, and even feet combine to make a CSP that is able to provide Hero-Class Customer Service™.

Click on the graphic for full-size quality.

Anatomy of a Customer Service Professional (Infographic)

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  1. Pingback: 5 Characteristics to Look for when Hiring for Entry-Level Customer Service

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