customerthatsticklogo

Uncategorized

Understanding Customer Lifetime Value: A Non-Geek's Guide | Blackboard equations

Understanding Customer Lifetime Value: A Non-Geek’s Guide

What is Customer Lifetime Value and Why Is It Important? Customer Lifetime Value (CLV) attempts to determine the economic value a customer brings over their “lifetime” with the business.  At the heart of understanding CLV lies the recognition that a customer does not represent a single transaction but a relationship that is far more valuable

Understanding Customer Lifetime Value: A Non-Geek’s Guide Read More »

Nonprofit Spotlight: Help Refugees with the Blue Key Campaign

On occasion, we like to take a break from our regular content to highlight a worthy cause outside of our normal discussions of business and customer service. This Nonprofit Spotlight is dedicated to the Blue Key Campaign (link no longer active), which is a “U.S. based initiative (link no longer active) to channel the energy

Nonprofit Spotlight: Help Refugees with the Blue Key Campaign Read More »

Six Easy Ways to Make Sure Your Customers Hate You

Guest Poster: Laura Click It is my pleasure to introduce Laura Click, who has been kind enough to babysit this blog while I am away at a conference. Laura is founder and chief innovator at Blue Kite Marketing, a Nashville-based marketing and social media strategy firm that’s passionate about helping small businesses reach new heights.

Six Easy Ways to Make Sure Your Customers Hate You Read More »

Does Your Business Need a Customer Referral Program?

Customer referral programs are nothing new. As consumers, we have been inundated with offers for referral perks by everyone from our dentists to our auto mechanics. The reason is simple: customer referral programs work. Customer referral programs (CRPs) come in as many variations as there are businesses to create them. While a CRP is not

Does Your Business Need a Customer Referral Program? Read More »

Connect

844.287.7378

© 2011-2023 CTS Service Solutions, LLC.
All rights reserved.

Legal Information | Privacy Policy
How to Cite this Site

Scroll to Top