Welcome to our second one-minute series: Answering Your Customer Service Job Questions.
If you’re working in customer service or are interested in customer service as a career, this series is for you. As a customer service expert, I wanted to try to answer some the questions that people ask about what working in customer service is like.
Should I go into customer service at all? How can I advance my career? Are customer service jobs hard?
So in this series, I’m going to attempt to answer some of these questions for you.
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About the Author Adam Toporek
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.
