As many of you know, we will be launching our new blog at the beginning of March customersthatstick.com. Like all good things, this Customer Service Experience blog must come to an end. Today’s post is the final one that will be published on IntenseFence.com.
It’s been fun here at IntenseFence, but this move has been a lot like moving to a new house — I’m already picking out my favorite room in the new place while the current place is a mess of boxes and trash bags.
Most of all (straining the analogy further), I hope that we will all still be friends when I move to a new neighborhood. And just like moving, I think I’ll bribe everyone with beer and pizzas to come watch the game at my new house. So, in that vein…
We are going to hold an awesome contest to celebrate the launch and to help publicize the move from the current domain.
First, the good stuff. We have three excellent prizes:
Enjoy John DiJulius‘ world-renowned Secret Service Keynote. This set of 2 audio CDs plus both books, What’s the Secret and Secret Service are the perfect 1st step for you and your team to discover your company’s potential. What better way to learn from THE authority on world-class customer service than in the comfort of your own car. Have 5-10 employees? This package is perfect for small businesses.
This package contains:
The Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It’s about four distinct categories of service professionals — the people that will make any customer service function or department a success.
Customer service expert Richard Shapiro provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most importantly, they are innately intuitive, and understand that customers are people first. Identifying and recruiting welcomers is the key to a healthy consumer base.
LEGAL STUFF: Please see the Official Rules in the Contest Widget for details. Below is the fun stuff!
To enter the contest, simply use the widget below. You can enter the contest multiple times based on the action you wish to take. The number of entries is related to the different actions. Of course, you can enter once without doing anything other than entering; however, you can get multiple entries by doing the following:
IMPORTANT (Updated 02/29): Since “Leave a Blog Comment” relates to a blog post on the new web site, it will be added when the site goes live. If you follow us on any of the social media sites, we will announce when the page goes up. In other words, commenting on THIS post does not count towards the contest; however, we would still love to hear your thoughts!
UPDATE 03/06: The actual post to gain ten entries is live now. Go to What Is Great Customer Service? and leave a comment that answers the question. Comments have been turned off on this post as of today to avoid confusion.
The contest ends on March 31, 2012.
PS. If you see me or people from IntenseFence registered, that is for testing and validation purposes. We will be removed before selection.
A huge thank you to everyone here for your support of the Customer Service Experience blog!!! We look forward to seeing everyone on the new site in March.
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.