We wanted to try something a little different with this installment of the “What-Is” series and create a blog post completely written by our community. If you read blogs with any regularity, you know that often the real action happens in the comments, not in the post itself.
In this post, there is no doubt: it is all about the comments.
That is the question that we ask you to answer in the comment section below. Eventually, we will collect some of the thoughts below and distill the best ideas from the comments into something a little more bite-sized. Of course, you can write about stupendous customer service, amazing customer service, or whatever superlative you feel most comfortable with. We had to pick just one, and great customer service seemed the most appropriate.
So, if you’ve never written a blog post before, please feel free to share your thoughts below. You’ll have helped to write at least one!
Thank you all for your participation, and we look forward to reading the comments!
PS. The first 2 comments were copied from a previous post to this one due to the Launch Sweepstakes we are running in March 2012.
By Adam Toporek. Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader. He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog and co-host of the Crack the Customer Code podcast.